Simply text or email us photos of your jewellery and describe what needs fixing. We'll assess the repair and get back to you within 24 hours with a no-obligation quote.
Multiple angles of your piece, close-ups of any damage, stones, clasps or broken areas.
What is the piece? Ring, chain, bracelet, watch? What metal (9ct, 18ct gold, silver, platinum)?
Describe what's wrong — broken chain, missing stone, ring too tight, scratches, etc.
Name, phone number, and email so we can get back to you with your quote.
Can't visit our Woolooware Bay showroom? No problem — we service customers across all of Australia. All items fully insured in transit.
Text or email us photos. Once you approve the quote, we'll send you a free pre-paid postage label.
Pack your jewellery securely and send it to us using the free label. Fully insured in transit.
Our master jewellers complete the repair. We return via fully insured post — at no cost to you.
Once your repair is complete, we'll send you an invoice. Pay securely via credit card or bank transfer.
Every item we return is fully insured during transit. Your precious pieces are protected from our workshop door to yours, Australia-wide.
🔒 Insured Australia-Wide