Nathan Jewellers

    Club Fire44 — Terms & Conditions

    Last updated: February 2026

    1. Programme Overview

    Club Fire44 ("the Programme") is a loyalty and rewards programme operated by Nathan Jewellers Pty Ltd (ABN pending) ("Nathan Jewellers", "we", "us", "our"), located in Sutherland Shire, Sydney, NSW, Australia. By enrolling, you ("the Member") agree to be bound by these Terms & Conditions.

    2. Eligibility

    • Membership is open to individuals aged 18 years and over.
    • One membership per person. Duplicate registrations using different email addresses may be merged or deactivated.
    • Membership is free of charge and does not require a purchase.
    • Nathan Jewellers reserves the right to refuse or revoke membership at its sole discretion.

    3. Membership Number & Card

    • Upon registration, each Member is assigned a unique membership number (format: F44-XXXXX).
    • A digital VIP card is issued and accessible via the Nathan Jewellers website.
    • The membership card is personal and non-transferable.
    • Members must present their membership number or registered email to earn or redeem points.

    4. Discount Benefit

    • Members receive a 5% discount on all eligible purchases made through the Nathan Jewellers website and in-store.
    • A unique discount code is generated per Member for online purchases.
    • The 5% member discount does not apply to limited edition pieces, special promotional items, sale items, or any product already subject to a special offer. These items are excluded from all discount codes and promotional offers. Club Fire44 points will still be earned on these purchases.
    • The discount cannot be combined with other promotional offers or third-party discount codes unless explicitly stated.
    • The discount does not apply to gift cards, repair services, valuations, or third-party branded products unless specified.
    • Nathan Jewellers reserves the right to exclude specific products or categories from the discount at any time.

    5. Points & Rewards

    • Members earn 1 point for every AUD $1 spent on eligible purchases.
    • Points are credited after the transaction is completed and any applicable return/refund period has elapsed.
    • Points are non-transferable and have no cash value.
    • Points earned from returned or refunded items will be deducted from the Member's balance.
    • Nathan Jewellers reserves the right to adjust point balances in the event of error, fraud, or system malfunction.
    • A future gift redemption catalogue will be introduced — Members will be notified when this becomes available.

    6. Tier Levels

    Membership tiers are based on cumulative lifetime spend with Nathan Jewellers:

    • Silver: $0 – $2,000
    • Gold: $2,001 – $5,000
    • Platinum: $5,001 – $10,000
    • Diamond: $10,001+

    Tier upgrades are automatic. Tiers do not expire or downgrade. Nathan Jewellers may introduce additional tier benefits or modify tier thresholds with 30 days' written notice.

    7. Communications & Marketing

    • By joining the Programme, Members consent to receiving transactional communications related to their membership (e.g., welcome email, point balance updates).
    • Promotional communications (email and/or SMS) are only sent to Members who have expressly opted in.
    • Members may opt out of promotional communications at any time by contacting us or using the unsubscribe mechanism provided.
    • Opting out of promotional communications does not affect membership status or benefits.

    8. Privacy & Data Collection

    • Nathan Jewellers collects, stores, and processes personal information provided during registration and subsequent interactions in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
    • Personal information collected includes (but is not limited to): name, email, phone number, postal address, date of birth, Instagram handle, marital status, spouse/partner name, and purchase history.
    • This information is used for: managing your membership, processing rewards and discounts, personalising offers, fulfilling legal obligations, and improving our services.
    • We do not sell, rent, or trade your personal information to third parties.
    • We may share data with trusted service providers (e.g., email service providers, payment processors) who assist in operating the Programme, subject to confidentiality obligations.
    • Data is stored securely using industry-standard encryption and access controls.
    • Members may request access to, correction of, or deletion of their personal data by contacting us at info@nathanjewellers.com.au.

    9. Programme Modification & Termination

    • Nathan Jewellers reserves the right to modify, suspend, or terminate the Programme at any time with 30 days' notice to Members via email.
    • In the event of Programme termination, Members will be given a reasonable period to use accumulated points.
    • Changes to these Terms & Conditions will be communicated via email and published on our website.

    10. Limitation of Liability

    • Nathan Jewellers is not liable for any loss arising from system errors, unauthorised access to accounts, or inability to access the Programme.
    • To the maximum extent permitted by law, Nathan Jewellers excludes all warranties and representations regarding the Programme.
    • Nothing in these Terms excludes or limits any consumer guarantee under the Australian Consumer Law that cannot be excluded or limited.

    11. Governing Law

    These Terms & Conditions are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising under or in connection with the Programme are subject to the exclusive jurisdiction of the courts of New South Wales.

    12. Contact

    For questions, data requests, or complaints relating to Club Fire44, please contact:

    Nathan Jewellers
    Sutherland Shire, Sydney, NSW
    Email: info@nathanjewellers.com.au
    Phone: (02) 9521 0011